Cookie Policy

Cookie Policy

Cookie Policy

last updated: november 28th 2023

1. Cookie Policy

Jimo uses cookies, and other technologies, to collect and process information in accordance with this Cookie Policy.  When you interact with our main website (the “Site”) that is managed by Jimo SAS and its affiliates (“Jimo” or “us” or “we”) and when you use the Jimo SaaS software and services (“Services”), you consent to the use of cookies, and other technologies, to collect and process information in accordance with this Cookie Policy.  You may have seen a pop up asking for your consent to this policy on your first visit to our Sites. You may withdraw your consent at any time by following the instructions below.

2. Information we collect

When you visit the Sites, our web server will temporarily record certain information from the device you use to access our Sites, the domain name or IP address of the requesting computer, the access date, the file request of the client (file name and URL), the HTTP response code and the Site from which you are visiting us, the number of bytes transferred during the connection and, if applicable, other technical information that we use and statistically evaluate for the technical implementation of the website’s use (such as delivery of the content, guaranteeing the website’s functionality and security, etc.).

It is necessary to store and process the information referred to above for the duration of your session in order to deliver our Site content to your device. We also store some of this information in the log files of our servers. We will not combine this information with your IP address or other personal information relating to you except as disclosed below.

This processing will take place for the fulfillment of the existing contract of use with you, as far as it serves the purpose of the technical implementation of the Site’s use and to otherwise protect our legitimate interest in making our website as user-friendly, safe and attractive as possible.

We will also use the data described above to draw conclusions about your interests from your use and to adapt our Site’s offerings according to your interests (profiling) in order to make our website as user-friendly, safe and attractive as possible and thus promote the sale of Services.

For further information on the legal bases on which we rely to collect, use and process information about you, please refer to our Privacy Policy.

3. What is a Cookie?

We use cookies, and other technologies, to collect and process the information described above. Cookies are small text files that many websites automatically download to a user's computer or other device when they browse online. Cookies are primarily used to collect standard Internet log information and visitor behavior data. This information is typically used to improve the functionality of the website and to compile statistical reports on website activity.

Cookies allow a website to recognize a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience for you. They can also be used to tailor advertising to your interests through tracking your browsing across websites.

Cookies are one of two variants. Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the website). Persistent cookies, also known as permanent cookies, are cookies that are stored on your hard drive until they expire or until you delete the cookie.

Jimo deploys functionality cookies only.

4. Cookie Functions

Cookies and other technologies are used on our Sites to provide the following functions: personalization, session management.

We also use cookies which are strictly necessary to allow you to access our Sites, to move between pages and to receive the services which you have requested. The types of data collected by these required cookies includes:

  • Session identifier

  • Security tokens

5. What types of Cookies will these sites use and for what purposes?

Cookie Name


Cookies Used


Maintain an authenticated user's session



Store viewed interactions



Store timestamp of last widget opening



Store interactions that should not been displayed



Maintain an authenticated user’s session in the Jimo Chrome extension



List of recently saved interactions events



List of interactions analytics events to save



Date where the badge message was displayed for the last time


6. Use of IP Addresses and Web Logs

We may also use your IP address and browser type to help diagnose problems with our server, to administer our Sites and to improve the services we offer to you. An IP address is a numeric code that identifies your computer on the Internet. Your IP address might also be used to gather broad demographic information such as the domain you are coming from (e.g.  This type of IP lookups can be used to understand the flow of traffic to our Sites.

7. Third party Cookies and analytics

Please note that this Cookie Policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to our Sites.

8. Changes to the Cookie Policy

We may update this Cookie Policy and we encourage you to review this Policy from time to time to stay informed of how we are using cookies. This Cookie Policy was last updated on November 14th, 2023.